Privacy Policy

RK Taxation respects your right to privacy and is committed to safeguarding the privacy of our clients and website visitors. We adhere to the Australian Privacy Principles contained in the Privacy Act 1988 (Cth). This policy sets out how we collect and treat your personal information.

“Personal information” is information we hold which is identifiable as being about you.

RK Taxation will, from time to time, receive and store personal information you enter onto our website, provide to us directly, or give to us in other forms.

You may provide basic information such as your name, phone number, address and email address to enable us to send information, provide updates and process your service request. We may collect additional information at other times, including when you provide feedback, information about your personal or business affairs, change your contact or email preferences, respond to surveys or promotions, provide financial information, or communicate with our team.

Additionally, we may collect any other information you provide while interacting with us — for example, documents and details reasonably required to prepare tax returns, financial statements, BAS/IAS, bookkeeping, payroll, superannuation and advisory work.

RK Taxation collects personal information from you in a variety of ways, including when you interact with us electronically or in person, when you access our website, and when we provide our services to you. We may also receive personal information from third parties (for example, the ATO, your previous accountant, banks, bookkeepers, or software providers you authorise). If we do, we will protect it as set out in this Privacy Policy.

RK Taxation may use personal information collected from you to provide you with information, updates and our services. We may also make you aware of new and additional products, services and opportunities available to you. We may use your personal information to improve our products and services and to better understand your needs.

RK Taxation may contact you by a variety of measures including, but not limited to, telephone, email, SMS or mail.

We may disclose your personal information to any of our employees, officers, insurers, professional advisers, agents, suppliers or subcontractors insofar as reasonably necessary for the purposes set out in this Policy. Personal information is only supplied to a third party when it is required for the delivery of our services.

We may from time to time need to disclose personal information to comply with a legal requirement, such as a law, regulation, court order, subpoena, warrant, in the course of a legal proceeding, or in response to a law enforcement agency request. This may include disclosures to the Australian Taxation Office (ATO) and other regulators where required.

We may also use your personal information to protect the copyright, trademarks, legal rights, property or safety of RK Taxation, www.rktaxation.com.au, our clients, or third parties.

Information that we collect may from time to time be stored, processed in, or transferred between parties located in countries outside of Australia. These may include, but are not limited to, India and the USA (for example, where secure cloud accounting or document systems are hosted).

If there is a change of control in our business or a sale or transfer of business assets, we reserve the right to transfer, to the extent permissible at law, our user databases together with any personal information and non-personal information contained in those databases. This information may be disclosed to a potential purchaser under an agreement to maintain confidentiality. We would seek to only disclose information in good faith and where required by any of the above circumstances.

By providing us with personal information, you consent to the terms of this Privacy Policy and the types of disclosure covered by this Policy. Where we disclose your personal information to third parties, we will request that the third party follow this Policy regarding handling your personal information.

RK Taxation is committed to ensuring that the information you provide to us is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure information and protect it from misuse, interference, loss, and unauthorised access, modification and disclosure.

The transmission and exchange of information is carried out at your own risk. We cannot guarantee the security of any information that you transmit to us, or receive from us. Although we take measures to safeguard against unauthorised disclosures of information, we cannot assure you that personal information that we collect will not be disclosed in a manner inconsistent with this Privacy Policy.

You may request details of personal information that we hold about you in accordance with the Privacy Act 1988 (Cth). A small administrative fee may be payable for the provision of information. If you would like a copy of the information we hold about you, or if you believe that any information we hold is inaccurate, out of date, incomplete, irrelevant or misleading, please email us at info@rktaxation.com.au.

We reserve the right to refuse to provide you with information that we hold about you in certain circumstances set out in the Privacy Act.

If you have any complaints about our privacy practices, please send details of your complaint to RK Taxation, 22 Bald Hill Road, Pakenham VIC 3810, or email info@rktaxation.com.au. We take complaints very seriously and will respond promptly after receiving written notice of your complaint. If you are not satisfied with our response, you may also contact the Office of the Australian Information Commissioner (OAIC).

Please be aware that we may change this Privacy Policy in the future. We may modify this Policy at any time, in our sole discretion, and all modifications will be effective immediately upon our posting of the modifications on our website or notice board. Please check back from time to time to review our Privacy Policy.